Philip Paxson’s family are suing the company over his death, alleging that Google negligently failed to show the bridge had fallen nine years earlier.

Mr Paxson died in September 2022 after attempting to drive over the damaged bridge in Hickory, North Carolina.

A spokesperson for Google said the company was reviewing the allegations.

The case was filed in civil court in Wake County on Tuesday.

Mr Paxson, a father of two, was driving home from his daughter’s ninth birthday party at a friend’s house and was in an unfamiliar neighbourhood at the time of his death, according to the family’s lawsuit.

His wife had driven his two daughters home earlier, and he stayed behind to help clean up.

“Unfamiliar with local roads, he relied on Google Maps, expecting it would safely direct him home to his wife and daughters,” lawyers for the family said in a statement announcing the lawsuit.

“Tragically, as he drove cautiously in the darkness and rain, he unsuspectingly followed Google’s outdated directions to what his family later learned for nearly a decade was called the ‘Bridge to Nowhere,’ crashing into Snow Creek, where he drowned.”

Local residents had repeatedly contacted Google to have them change their online maps after the bridge collapsed in 2013, the suit claims.

  • sadbehr@lemmy.nz
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    1 year ago

    After looking at the picture of the bridge in the article, it looks like it should have either been fixed or blocked by a large only moveable by heavy machinery barrier of some description.

    What if someone was using a 15 year old paper map? Would they get to sue the cartographer?
    What if the bridge had collapsed yesterday? Last week? As much as I don’t like Google, I don’t think they’re at fault here.

  • There was a minor map glitch in my neighborhood that kept directing people to my house instead of my friend’s house half a mile down the road, and it took me actual weeks of effort (persistent back and forth with them, repeatedly sending map screenshots and data from the county auditor, refusing to let my case get closed, etc) to get it corrected, which I had assumed was because it was a relatively small thing affecting a couple dozen people a year.

    People fruitlessly asking them to fix a bridge out notice for 10 fucking years is horrifying.

    • Bitrot@lemmy.sdf.org
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      1 year ago

      I’m a local guide, they still routinely auto-reject mundane edits. I’ve added whole businesses, photos, hours, contact numbers and they reject them too. If I add them piecemeal they’re more likely to allow it. Their algorithm is awful.

  • Kekzkrieger@feddit.de
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    1 year ago

    Based on the picture in the article, maybe just look at where you’re driving for once. If you can’t see far enough slow down.

    Tho it’s definitely the street maintainers responsibility to put up enough warnings/barriers

    • betwixthewires@lemmy.basedcount.com
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      1 year ago

      So apparently the barriers were missing “due to vandalism” and it was raining heavily the night this happened.

      I am a bit terrified of this. Sometimes when I’m driving at night I realize, to assume the road doesn’t end right over the next hill is to put full faith in the state. You have to trust your government to am extreme to go 70 mph over a hill you can’t see past. Some people in some places don’t have that luxury, and it won’t be like that forever anywhere.

      • MaxHardwood@lemmy.ca
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        1 year ago

        Some people in some places don’t have that luxury, and it won’t be like that forever anywhere

        You’re driving a several thousand kilogram death machine. The luxury you’re referring to is irresponsibility.

  • 👁️👄👁️@lemm.ee
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    1 year ago

    This literally has nothing to do with Google. As shitty as Google is, it’s entirely the city and the driver’s fault.

      • 👁️👄👁️@lemm.ee
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        1 year ago

        When you are using any sort of navigation app, do you believe the navigation is the final verdict? That if it tells you to drive off a cliff that you have to? If you disagree, then you agree that it’s not Google Maps at fault here. That’s why that logic is dumb as hell. The maps provider is completely irrelevant, and so is the map being correct or not.

        My Google Maps didn’t tell me that there was road under construction and to merge into a lane. So I guess I should’ve just gunned it and run everyone over then, makes sense.

    • owf@feddit.de
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      1 year ago

      Let’s get this straight.

      Google publishes maps that are inaccurate. They were informed of the inaccuracies multiple times, yet did nothing. Subsequently, someone died following their incorrect maps that they couldn’t be bothered to fix — despite the fact that a fucked bridge is clearly potentially super dangerous.

      And you think this has “literally nothing” to do with Google?

      Are you a shareholder or something? That’s some hardcore corporate arse-kissing, imo.

      • 👁️👄👁️@lemm.ee
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        1 year ago

        Lol I think the driver with fucking eyeballs should see they’re driving off of a bridge. The maps on Google is literally irrelevant. Not once does your comment suggest they’re somehow a conscious human being that has eyes and should be looking where they drive.

        Maps don’t have to be right for you to know that maybe you should actually look forward when you’re driving, but apparently expecting basic ass human autonomy is being a corporate share holder, what a joke.

        The driver is responsible for their safety, they’re the one’s controlling the vehicle. GPS navigation is a suggestion on where to go, not the final verdict which you for some reason think it is. Did you think the driver just saw the road, put his hands up and think, “Well shit, Maps says to drive off this cliff, I guess I have to!”

      • 👁️👄👁️@lemm.ee
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        1 year ago

        Lol I think the driver with fucking eyeballs should see they’re driving off of a bridge. The maps on Google is literally irrelevant. Not once does your comment suggest they’re somehow a conscious human being that has eyes and should be looking where they drive.

        Maps don’t have to be right for you to know that maybe you should actually look forward when you’re driving, but apparently expecting basic ass human autonomy is being a corporate share holder, what a joke. The driver is responsible for their safety, they’re the one’s controlling the vehicle. GPS navigation is a suggestion on where to go, not the final verdict which you for some reason think it is.

  • nakal@kbin.social
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    1 year ago

    I am not a guy who blindly trusts technology. Why go forward when you cannot see what’s in front of you? How can that happen?

    AFAIK Google makes a disclaimer about it. A bridge can also be destroyed on the same day, so…

    • ZzyzxRoad@lemm.ee
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      1 year ago

      I think more than one party can be at fault at the same time, but it also depends on the situation.

      For example. Google maps kept taking rideshare drivers to the wrong entrance of my apartment complex. When I say “wrong,” I mean “nonexistent.” So multiple uber drivers were literally pulling over on the side of a busy street near a freeway on ramp with no bike lane or shoulder. They’d hit their flashers and stop in the middle of the road, blocking the on ramp lane. I’m in the actual parking lot, not tracking them in the app, so I don’t know they’re around the corner. I had two drivers just leave. Did they let me know they were going to cancel and drive away? Fuck no. The actual parking lot and driveway is only a few yards away. If they don’t pass right by it, they can at least see the driveway. I mean, come on. Use your brain.

      After the first time this happened, I tried to move the pin in the app, but it just kept sending drivers to the same place. I started texting them after they accepted the ride, but not all would see it. I contacted google and the pickup spot did change - to a back entrance on the opposite side of the complex that has no parking lot or place to stop unless you have a gate opener. For fuck’s sake.

      Anyway, it’s both of their faults.

  • Fester@lemm.ee
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    1 year ago

    Local residents had repeatedly contacted Google to have them change their online maps after the bridge collapsed in 2013, the suit claims.

    Barriers that were normally placed across the bridge entrance were missing due to vandalism, according to the Charlotte Observer.

    The lawsuit is also suing three local companies, arguing they had a duty to maintain the bridge.

    That’s a lot of fucking negligence.

    • Otter@lemmy.ca
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      1 year ago

      I came here thinking it recently collapsed and Google Maps just never updated.

      It collapsed a decade ago, and both Google Maps and local maintainers organizations (whoever maintains the roads) dropped the ball. You’d think someone would have built a wall blocking that road off by now

  • makeasnek@lemmy.ml
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    1 year ago

    I’d really be more concerned if Google was directing people to drive onto a collapsed bridge.