• Kichae@lemmy.ca
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    9 months ago

    The thing is, “enshitification” was never defined as “abusing their business customers to claw back all the value for themselves”. That’s merely one of the stages that Doctorow outlined as part of the enshitification process.

    Enshitification, as a whole, is the process of stripping value from a product or service from everyone except for shareholders.

    • FaceDeer@kbin.social
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      9 months ago

      It’s a specific process, though. It’s the pattern of decreasing quality of online platforms that act as two-sided markets. Dungeons and Dragons doesn’t have that sort of structure, and that’s not the sort of quality decrease that the people who are using “enshittification” are talking about.