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  • Pips@lemmy.sdf.org
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    7 months ago

    Monopolies for modern necessities (the internet and phone) don’t have to worry about customer retention.

    • TrickDacy@lemmy.world
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      7 months ago

      I mean, in some situations those two I mentioned are but I’ve been in the position to easily switch service to another company and that doesn’t change their behavior at all.