My parents raised me to always say “yes sir” and “no ma’am”, and I automatically say it to service workers and just about anyone with whom I’m not close that I interact with. I noticed recently that I had misgendered a cashier when saying something like “no thank you, ma’am” based on their appearing AFAB, but on a future visit to the store they had added their pronouns (they) to their name tag. I would feel bad if their interaction with me was something they will remember when feeling down. This particular person has a fairly androgynous haircut/look and wears a store uniform, so there’s no gender clue there.
I am thinking I need to just stop saying “sir” and “ma’am” altogether, but I like the politeness and I don’t know how I would replace it in a gender-neutral way. Is there anything better than just dropping it entirely?
For background I’m a millennial and more than happy to use people’s correct pronouns if I know them!
I feel the words sir and ma’am imply the degree of formality of the conversation rather than social hierarchy of the participants. I think it appropriate for a boss, customer, teacher, coach, judge, or adult to address a worker, waiter, student, player, litigant, or child as “sir” or “ma’am” , “Mister” or “Miss” until they have reached a certain degree of social familiarity justifying less formal language.