A majority (64%) of 5,728 people surveyed by Gartner in December 2023 said they would prefer companies not to use AI in their customer service. Additionally, 53%...
My wife… She will never stop buying from Amazon no matter how shitty they become. She was refusing to go to Wendy’s for a while because they were considering surge pricing, she swore up and down she would not reward a company for doing that - so I said what about Amazon? How often does prime get you free shipping anymore? And with streaming, now you have to watch ads when you didn’t before… But of course that’s all “different”.
My wife… She will never stop buying from Amazon no matter how shitty they become. She was refusing to go to Wendy’s for a while because they were considering surge pricing, she swore up and down she would not reward a company for doing that - so I said what about Amazon? How often does prime get you free shipping anymore? And with streaming, now you have to watch ads when you didn’t before… But of course that’s all “different”.