Google, like many tech companies, often promotes the idea that its services are designed with customer interest in mind. Features such as personalized search results, targeted advertising, and location-based services are promoted as benefits to the user. Google Meet, Google Classroom, and Google Docs are some tools that are particularly relevant in remote working and learning environments. Additionally, they have made efforts towards user security with two-factor authentication, safe browsing technology, and by alerting users to suspected phishing attempts.

However, Google has also been criticized for its data collection and privacy practices. Critics point out that these personalized and location-based services also mean collecting vast amounts of personal data on users, which may compromise their privacy.

So, it could be seen as a mixed bag - while Google provides expedient and useful services, concerns about data privacy and how this information is used persist. As an individual user, it’s important to stay informed about these issues in order to make choices that best serve your own interests and comfort level with privacy.