Big Tech designed their platforms to keep you trapped.
YouTube, X, Instagram, and TikTok aren't neutral spaces. They're businesses built on capturing your attention and data. Their algorithms, notification systems, and content policies all serve one purpose: keeping you engaged on their terms. And their terms alone. There's no freedom
You make an excellent point, and I’ve never thought about it this way before.
Devs are not newbie friendly at all. We were all noobs at some point and (if we’re being honest) remember the excruciating pain it took to become versed. Most people are not going to go through this, so FOSS naturally loses a lot of non-tech talent (including UX).
What I didn’t think about is that there really isn’t a way for UX people to contribute at all. GitHub Issues, at most, allows for people to make feature-requests - but beyond that it’s just not viable.
For example, I am a UX designer and would like to contribute or iterate a layout. My demonstration includes several images and a video. First off, where do I do this? I could use GitHub Issues, but this is an extremely painful process that is likely far removed from my normal workflow. I could use YouTube, and then link on GitHub issues - but then I have to jump through several annoying hoops for a still sub-optimal workflow.
Git itself also has worked very poorly with binary files (png jpg mp3 wav…) until the recent advent of git-lfs. Binary iteration using base git is just a non-starter.
I am shocked to say it, but I cannot think of any development UI that is actually decent for non-tech people. If anyone does FOSS UX, and I am wrong about the tooling, please correct me.
What’s your normal workflow?
Our designers use Figma and send us a link so we can see the various user flows, leave comments, etc. It’s not very FOSS-friendly though, but the workflow is pretty good.
Here are a few options that I think could work:
What infra do you expect to be there before you jump in? I’m working on a project I’d like to unveil hopefully this year that could really benefit from UX, so I’m genuinely interested in figuring this out.
I am a dev. The example I gave was meant to be a POV, but in hindsight this was not clear. Because of this, I cannot meaningfully answer your question.
This topic still deserves genuine and transparent research. I have no doubt there are people already working on this, but I have not seen any notable results.
[OFF-TOPIC] To be completely frank with you, I’ve think that our communities (federation and open-source) are too splintered. Not in the sense of head count (this is good) but in terms of duplicating and abandoning work (this is bad). We really need a way to get a community-pulse on what is generally needed/wanted. I am not sure what the solution for this is, but I know there is one.
Agreed. I’ll try asking our UX people and see what they’d expect/want.
I think that’s a feature, not a bug, at least in the abstract sense.
For example, I think federation is a terrible solution to the general problem we’re trying to solve here. It requires too much hosting costs for everyone to self-host, requires too much trust in the admin to properly horizontally scale, and is inherently complex, which scares people away (and some of that complexity seeps through to the user).
However, a lot of people think it’s the bees knees, hence why we have Mastodon and Lemmy. I still think it’s poorly designed for scale, so my projects aren’t federated, but I certainly appreciate the people working on it in the meantime (I see it as a stopgap), and I do contribute fixes here and there (I was somewhat active in fixing bugs when I came to Lemmy).
This is tricky because there is no one community. It’s better managed as separate communities instead of one large FOSS community.
So maybe projects just need a better way to gather feedback from users other than issue trackers. Projects really should do more polls.