A few days ago I sent a GDPR request to some company to delete my personal data. They said to install their app and send a ticket from the app. The email was sent from the email address to which the account is registered. Is this even legal?

  • ElleChaise@kbin.social
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    1 year ago

    eBay does this too. They told me they can’t access my data to delete it, that I have to log in with their website or app and send information to just get my data, let alone have it deleted.

    • rengoku2@lemm.ee
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      1 year ago

      Doesn’t ebay delete the account after certain amount of inactivity? Just let it lapse then?

      • BearOfaTime@lemm.ee
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        1 year ago

        Don’t think so. I haven’t been able to login to my ebay account for 10+ years, still get emails.

      • Apathy Tree@lemmy.dbzer0.com
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        1 year ago

        Doubtful - I leave my account for years at a time between logins, and it’s still active (have had the account since 2002 or so, and have had at least a 10 year span without any use).