• Candybar121@lemmy.worldOP
      link
      fedilink
      English
      arrow-up
      27
      arrow-down
      1
      ·
      1 year ago

      if you want to try your luck, I suggest contacting their customer support to notify them of this issue. I did too.

        • Candybar121@lemmy.worldOP
          link
          fedilink
          English
          arrow-up
          19
          arrow-down
          1
          ·
          edit-2
          1 year ago

          absolutely nothing. But they said they will inform someone of my complaint. maybe if enough people complain, they will be more likely to respond?

          I’m doing everything I can to blow this up, even if some stuff leads nowhere its worth a try. I contacted press websites as well.

          • Baron Von J@lemmy.world
            link
            fedilink
            English
            arrow-up
            18
            ·
            1 year ago

            Customers cancelling over the shrinkflation, and leaving the feedback as to why you’re cancelling, is really the only thing that companies will respond to. Because of their fiduciary responsibility to their share holders, their share price is all that drives these decisions.

          • KnightontheSun@lemmy.world
            link
            fedilink
            English
            arrow-up
            10
            ·
            1 year ago

            Gotcha, the expected response.

            I would cancel if I were the customer, but I have a peg-leg and an eye patch already. Good luck!

          • SokathHisEyesOpen@lemmy.ml
            link
            fedilink
            English
            arrow-up
            7
            arrow-down
            1
            ·
            edit-2
            1 year ago

            They didn’t inform anyone. They laughed as they hung up. The only four words they understand are “I want to cancel”.