like I went to taco bell and they didn’t even have napkins out. they had the other stuff just no napkins, I assume because some fucking ghoul noticed people liked taking them for their cars so now we just don’t get napkins! so they can save $100 per quarter rather than provide the barest minimum quality of life features.
Oh yeah the keyboards are almost always rough. Sometimes if the laptop is old enough you can simply undo a couple screws and the keyboard will pop right out. Nowadays they are all riveted in so you have to buy the whole lower assembly and gut the machine and transplant it to the new assembly.
It always hurts to tell customers that fixing a single broken key is like 200-300$ (often on cheap laptops).