[…] Parcelforce texted the delivery slot. No delivery. Parcelforce and HP’s tracking systems then claimed I had refused the parcel. I scheduled a redelivery for the next day. Parcelforce then rang me and the agent acknowledged a delivery had not been attempted and that the tracking information was false. It claimed HP had requested that the parcel be returned to sender.
I worked at one of their support centers decades ago now, and I’ll never buy another product of theirs again.
I will say though that they did seem to support their enterprise hardware better, but thats not something I’d ever be in the market for anyway.