[…] Parcelforce texted the delivery slot. No delivery. Parcelforce and HP’s tracking systems then claimed I had refused the parcel. I scheduled a redelivery for the next day. Parcelforce then rang me and the agent acknowledged a delivery had not been attempted and that the tracking information was false. It claimed HP had requested that the parcel be returned to sender.
First and last time I bought a HP laptop it came with a dead CPU fan, the thing would overheat and shutdown.
I went back to the store and you could see the thing not spinning under load, and the computer would consistently shutdown once it reached 100°C.
They claimed it was a software issue and not covered under warranty. I mentioned it also happened under Linux so it was absolutely a hardware issue, then they claimed I voided the warranty by installing another OS.
I ended up opening the damn thing and the CPU fan was in fact unplugged. Fixed it and used the laptop for at least 4 years before recycling it and never buying anything HP ever again