Yes you’re right about public image and a company wanting to preserve it. And I might be a little hyperbolic about what I’m saying. But really if it was just public image along with their ads, they would delete/(stop using) all of their accounts to show that they didn’t want anything to do with Twitter as long as they had hateful content on there.
That doesn’t follow. Diverting ad spending is very different than closing feedback channels. For one, its likely to be handled by different departments in most companies and marketing budgets are likely to be far higher and more contentious than like micromanaging a social media handler.
Yes you’re right about public image and a company wanting to preserve it. And I might be a little hyperbolic about what I’m saying. But really if it was just public image along with their ads, they would delete/(stop using) all of their accounts to show that they didn’t want anything to do with Twitter as long as they had hateful content on there.
That doesn’t follow. Diverting ad spending is very different than closing feedback channels. For one, its likely to be handled by different departments in most companies and marketing budgets are likely to be far higher and more contentious than like micromanaging a social media handler.