A hostel company I stayed with a while back emailed me with the subject: “Your booking is confirmed!”. This made me frantically check all my accounts since I hadn’t booked any hostels recently. I was super concerned until I opened the email and saw… it was a stupid marketing email…

This kind of marketing should be illegal. Don’t use Clink Hostels.

  • mySFWaccount@lemmy.caEnglish
    1541·
    11 months ago

    Send a message to their help desk saying you got an email confirmation and would like to cancel it. Act very confused about the situation. Waste their time and make it their problem.

    • backgroundcow@lemmy.worldEnglish
      641·
      11 months ago

      Better yet, demand loudly to get a refund. When they say there is nothing to refund, insist that you have an email confirming a booking.

      • Jamie@jamie.moeEnglish
        34·
        11 months ago

        Escalate to management as quickly as possible so you’re not just annoying some poor front desk worker that had nothing to do with it.

        • Sculptor9157@sh.itjust.worksEnglish
          6·
          11 months ago

          Call center “management” is typically not an actual manager, and definitely not involved with the decision either.

      • qarbone@lemmy.worldEnglish
        1·
        11 months ago

        Pay me enough, and I’ll waste everyone’s time. Wait…

        Did I just reinvent lobbying?