To clarify here, I don’t feel like I’m significantly smarter than most people, but I feel like people have a hard time doing any sort of thinking about stuff. Especially when it comes to verifying “facts.”
To clarify here, I don’t feel like I’m significantly smarter than most people, but I feel like people have a hard time doing any sort of thinking about stuff. Especially when it comes to verifying “facts.”
Bathroom products. In fact, they’re currently located between the TP/paper towel section and the liquid soap dispensers & refill bags.
Granted, they DO look like white chocolate or something similar, but the product placement, package and the fact that it did not taste like food should have been rather obvious hints to maybe check the package again instead of driving all the way back to the store to yell at the employees. At least he had the decency to be embarrassed about it instead of starting the usual “you lost a customer, I’ll never shop here again” shouting match, which is a big plus.
PS: he got a refund, but only because he was polite as soon as he realized his mistake. Normally, any sort of hygiene product is excluded from refunds, especially when it has bite marks.
omg you had an angry older customer actually admit a mistake? what’d you do, place a loaded gun on the counter as you were talking??
Yeah it happens once or twice a year, if you’re lucky … =P
But joke aside, I think he was just too embarrassed to be angry.