• abigscaryhobo@lemmy.world
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    9 months ago

    That’s the funny part, if I’m the owner, I can do whatever I want. “It’s a must”? Too bad, it’s my restaurant and I want to sit here. “You’re being rude to a customer” I’m being rude to this customer, too bad.

    • evranch@lemmy.ca
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      9 months ago

      Often the best thing you can do as a business owner is to “fire” your bad customers.

      Often 90% of complaints come from 1% of customers. The amount of manpower wasted dealing with the complaints is not worth the sales - and these kinds of customers are always so shocked and appalled when you tell them that you don’t need their business.