• n2burns@lemmy.ca
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    2 months ago

    The mistake at a Queensland fertility clinic has been blamed on human error.

    In most cases, “human error” is just “processes weren’t in place to prevent human error.” We all make mistakes, but not have mechanisms in place to catch these mistakes is the problem.

    • belathus
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      2 months ago

      Either that, or the processes weren’t followed. At least, that’s been my experience with regulatory stuff.

      • n2burns@lemmy.ca
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        2 months ago

        Fair, but in that case I don’t think that’s “human error” but instead “negligence”.

        • belathus
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          2 months ago

          Oh, no, I agree. I don’t consider ignoring rules “human error” when it is intentional. Management ordering a faulty safety to be disabled then getting someone hurt because the safety was disabled is so much worse than an error. Much worse, when I saw this happen, management then blamed the guy who disabled the safety.