• tiramichu@sh.itjust.works
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      2 days ago

      For sure.

      If they’ve got a problem with non-emergency callers dialing 911, surely it would be best to try and reduce that problem through other means (such as fining persistent inappropriate use of 911)

      I don’t want to talk to a robot when I’m on the floor dying.

      • Lost_My_Mind@lemmy.world
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        2 days ago

        Well…I’m anti-AI as it gets, and I don’t support this measure, but I would like to point out if you’re on the floor dying, that WOULD be an emergancy call.

    • Krudler@lemmy.world
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      2 days ago

      A young person died in my youth crisis shelter because instead of getting 911, I was first redirected to an semi-literate moron working in a call center. Which was also “experiencing higher than normal call volumes”.

      Last week I was driving by a wooden apartment complex and I noticed that somebody’s unattended barbecue had gone poof and the balcony was burning. I called 911 and it took 4 minutes to get directed to the fire department.