• philthi@lemmy.world
    link
    fedilink
    English
    arrow-up
    23
    arrow-down
    4
    ·
    3 months ago

    Fuck these guys… Seriously. I bought a phone off of them hyped at the idea of the ethics. It didn’t work on arrival. Over 3 months later and not one single reply to my helpdesk request (other than the Automated acknowledgement of receipt).

    Unbelievably bad user experience, I went from hyped at the concept of reducing my production of electronic waste to beyond disappointed at a brutally bad user experience.

    The to make matters worse, they’ve already stopped producing spare parts for the fairphone 4 (which a friend of mine bought a while ago)… Like is that not the entire point of the phone, reduced consumption of new phones by supporting repairs. If you’re going to stop producing the spares at least release the patents then… if you really believe in the promoted ideals that you spout… Which they clearly do not.

    It turns out that it’s just another money hungry company hell bent on burning the planet down to see a line go up, as far as I’m concerned. All gaff to sell shite phones at higher prices.

    Do not buy.

    • kopasz7@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      11
      ·
      3 months ago

      All I needed to know was when they released their BT earbuds just when the jack port got removed to figure out where their priorities are.

      • xeekei@lemmy.zip
        link
        fedilink
        English
        arrow-up
        0
        arrow-down
        1
        ·
        3 months ago

        Of course they’re gonna offer BT earbuds if there’s no audio jack? Or did you want them included or something? A lot of people here are way angrier than justified.

          • xeekei@lemmy.zip
            link
            fedilink
            English
            arrow-up
            0
            arrow-down
            1
            ·
            3 months ago

            Louis Rossman is a perfect example of someone who’s angry all the time.

              • xeekei@lemmy.zip
                link
                fedilink
                English
                arrow-up
                0
                arrow-down
                1
                ·
                3 months ago

                I would say having a headphone jack is better than not having one, but stop short of crying conspiracy. You would feel better if they didn’t sell BT earbuds?

                • kopasz7@sh.itjust.works
                  link
                  fedilink
                  English
                  arrow-up
                  1
                  ·
                  edit-2
                  3 months ago

                  I’m saying it is very hypocritical and goes against their brand. If they simply came out and said: Look guys making phones sustainably cost too much, we need to sell higher margin items like dongles, BT earbuds and cases to have enough cashflow to continue manufacturing and R&D.

                  Ok, fair enough. I would say.

                  But trying to justify and greenwashing the whole ordeal is insulting. The tactic is straight out of Apple’s “Think different” book. Paying more for reduced functionality. Only for them to sell you more accessories for even more money.

      • philthi@lemmy.world
        link
        fedilink
        English
        arrow-up
        1
        ·
        3 months ago

        In terms of fp4 replacement parts, I am only quoting a friend of mine, I haven’t personally looked into that; though I was ready to believe it after my experience.

    • Erik L. Midtsveen 🏴🌈@lemmy.wtf
      link
      fedilink
      English
      arrow-up
      1
      ·
      3 months ago

      The to make matters worse, they’ve already stopped producing spare parts for the fairphone 4

      Your comment made me laugh! There’s no need to criticize the company if you’re having a bad day or don’t like it. It only takes a minute to check their website for spare parts. Most likely, it’s your local shop that’s out of stock, not Fairphone itself.

      https://shop.fairphone.com/shop/category/spare-parts-4?category=4&filters=33

      • philthi@lemmy.world
        link
        fedilink
        English
        arrow-up
        0
        arrow-down
        2
        ·
        3 months ago

        In terms of fp4 replacement parts, I am only quoting a friend of mine, I haven’t personally looked into that; though I was ready to believe it after my experience.

    • faerbit@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      0
      ·
      edit-2
      3 months ago

      The to make matters worse, they’ve already stopped producing spare parts for the fairphone 4

      What’s this then?

      • philthi@lemmy.world
        link
        fedilink
        English
        arrow-up
        0
        arrow-down
        1
        ·
        3 months ago

        In terms of fp4 replacement parts, I am only quoting a friend of mine, I haven’t personally looked into that; though I was ready to believe it after my experience.