So ISP CSRs get commission? I assume they don’t, in which case they were probably super relieved. I work in a customer service call centre and I vastly prefer those outright cancellation calls to anything with strings attached because it’s less work for me, though in my case the company lets me just process the cancellation outright with minimal groveling.
So ISP CSRs get commission? I assume they don’t, in which case they were probably super relieved. I work in a customer service call centre and I vastly prefer those outright cancellation calls to anything with strings attached because it’s less work for me, though in my case the company lets me just process the cancellation outright with minimal groveling.